Policy

Shipping & Delivery Policy

Last updated: September 29, 2026

1. Digital Delivery — No Physical Shipping

All Cadike products are Autodesk software subscriptions delivered digitally by email. There is no physical item to ship, no carrier, and no shipping address required. Your subscription seat is assigned to the email address you provide at checkout and activated on your own Autodesk account.

2. Delivery Time

Most seats are active within 1 hour of completed payment.
The absolute maximum is 8 hours; orders are processed 24/7 including weekends.
For Google Merchant Center purposes our stated handling + transit time is 0–1 business day, which matches the digital delivery above.
You receive an email confirmation with your license details and setup instructions the moment your seat is live.

3. Shipping Cost

Free worldwide. Because delivery is digital, there is no shipping charge for any order, in any country we serve. The price you see at checkout is the total price — no hidden fees, no handling surcharges.

4. Countries We Serve

We deliver digitally to customers worldwide. A small number of regions may be unavailable due to payment-processing or local-currency constraints; if we cannot serve your country we will refund you in full and tell you why.

5. If Delivery Fails

If your seat has not been activated within 24 hours of payment, contact us via live chat or email — you are entitled to an immediate full refund if we cannot complete activation.

6. Order Tracking

Track payment status, activation and delivery in real time on our order tracking page, or email support@cadike.com with your order number (starts with CGB).